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The Inevitable Small Print

At Sunflowers were about style, quality and above all service...the things we believe that really count and help distinguish us from the rest. For these reasons our terms and conditions are short, simple and customer focused.

We Will:

• Guarantee that the flowers will be fresh and of the best quality.

• Guarantee that the flowers will be prepared by a professional florist.

• Guarantee to deliver to the address you give us.

•  Guarantee local delivery on a specific date often the next day or even the same day if received before 13:00.

• Endeavour to deliver to any agreed delivery times but cannot guarantee this particularly during peak periods.

• Require 48 hours notice for funeral tributes due to availability of stock.

• Substitute flowers for a suitable alternative, similar in style, quality and value where seasonal availability of individual stems varies from those in the picture.

We will not:

•  Disclose your details to any other persons or 3rd party organisations unless as part of our relay process.

•  Guarantee an exact delivery time on the day of agreed delivery. 

• Take orders or deliver on Sundays or Bank Holidays unless those days are florist 'working days' i.e. Valentines or Mothers Day.

Opening Hours:

0730 - 1730 Mon

0800 - 1730 Tuesday -Fri

0800 - 1700 Sat

Please help Us to Improve our Service

We thrive on customer feedback good or bad and promise to action any complaints or issues that you may have. Please, please, please give us feedback...we can't get enough!!!at:  Customer.services@fionapenny.co.uk